Overall, I found the entire cabin a bit dated. Terms apply to the offers listed on this page. This post contains references to products from one or more of our advertisers. JAL 777-300ER Business Class Review. The signature design touch is a circular, chalet-style fireplace by the bar and on the way to the restrooms. Speaking of content, I also wasn’t super satisfied with the selection. Rather annoyingly, I couldn’t preview or select entertainment from the large TV monitor. The one downside to these seats, as I see it, is that they’re not great for couples or colleagues traveling together. A RED VENTURES COMPANY. It was the first true airline that I was able to experience what Business Class … JAL SKY SUITE 777 Business Class 1 … They have Skysuites versions I-III. In the center section, the middle seat is set slightly ahead of the seats on either side, and the passenger in it can access the aisle via that same small path carved between the preceding seats and the seats in its own row on either side. The seat had a universal power plug and a USB port just under the ledge that ran along the side toward the aisle. As I was traveling alone, I found the luggage storage area to be useful. Because of their staggered layout and the placement of the dividers, you’d have a hard time talking to a travel buddy. On the Boeing 777-200 ER, I had the newest iteration, Skysuite III. There are 42 SKY SUITE III Business Class seats on JAL's 777-200ER and there is a mini-cabin (rows 8-11) located behind the first. I was originally booked in an aisle seat, but I noticed that a passenger was upgraded to first class just a few minutes before departure, so I asked the gate agent to switch me to the window. JAL is the first Japanese airline to win this award, which is given to the world's top business class … To complete my trip around the world, I decided to see if Japan Airlines’ business class really lived up to the hype. Japan Airlines was awarded Best Business Class Airline Seat at Skytrax's 2013 World Airline Awards for its new Business Class seat, the Sky Suite. I opted for a glass of 2015 Silver Label Monastrell from Spain over a Novas Cabernet Sauvignon from Chile’s Maipo Valley and the lighter-bodied Castle Rock Pinot Noir from Sonoma. © 2021 THE POINTS GUY, LLC. While boarding was still going on, the flight attendant taking care of my section brought me a glass of Delamotte Blanc de Blancs Champagne and the food and wine menus. I had just enough time to duck into the JAL Sakura Lounge for a quick shower and a cup of tea before boarding my onward flight to Shanghai. The lounge contains a nice bar where you can serve yourself wine or water, but bartenders will pour spirits and draft beers. Because of the timing of my flight, I went to sleep shortly after the main meal service, slept for six hours or so and then worked for a while before ordering the vegetable ramen noodles and a cup of coffee for what would be a late lunch, according to the time in Shanghai. Learn more about seats, inflight dining, entertainment, Wi-Fi service, Amenity, and other services. Though I was definitely tempted by the Japanese menu, Nick reviewed it last year, so for the sake of diversity, I decided to give the Western menu a shot. Japan Airlines has a few business class products, on the B777-200 they have the JAL Sky Suite III which is a Zodiac Cirrus long haul design in a 1-2-1 configuration. My ticket was in the “X” fare bucket and the round-trip distance was about 13,140 miles. However, when I was awake, the seat felt cramped, since there really wasn’t a place to store any of my belongings. Editorial Note: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. My flight was scheduled to depart at 12:00pm on a Monday. As it’s a Oneworld member airline, you can redeem American Airlines AAdvantage miles or British Airways Avios for this 6,772-mile flight. There was a light lunch buffet set out including a Caesar salad, fruit salad and corn salsa with tortilla chips. JAL’s business class is within reach for most points-and-miles collectors. On our day of departure in January 2015, the weather in Chicago was about -20F so we were extremely lucky to not have our flight canceled or severely delayed due to … The airport lounge I was given access … The Apex seats are among the best in the industry thanks to their spaciousness and privacy, the entertainment system is up-to-date with current flicks, and the food program is among the best out there. That's $750 toward travel when you redeem through Chase Ultimate Rewards®. JAL Business Class (777) - NRT to SIN Review . If you’re in a window seat, you’re totally removed from the activity in the aisle and the rest of the cabin. Business Class seats on JAL’s B777-300ER are designated “JAL Sky Suites” since each seat is located in its own cocoon, with high walls to ensure complete privacy. That makes: Reward Flying has reviewed the JAL Sky Suite twice as well as the Shell Flat Neo, so reviewing the Sky Suite III was anticipated. Japan Airlines’ 777-300ER business class has 49 seats spread across seven rows. Editorial Note: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Bunky was hesitant at first, but between amazing window views, and tons of kid-friendly entertainment options, she forgot about my existence within the first ten minutes of the flight. Like many Asian airlines, JAL offers Asian and Western menus, but unfortunately you can’t mix and match dishes from the two. This post contains references to products from one or more of our advertisers. Japan Airlines was awarded Best Business Class Airline Seat at Skytrax's 2013 World Airline Awards for its new Business Class seat, the Sky Suite. Flying with JAL Airlines is something of a dream come true. The queue had already formed when I reached the boarding gate. I found that on both my flights, from LA to Tokyo and back again, I wasn’t even aware of the person sitting next to me. One of the things I love about Japan Airlines is how orderly everything is — including the boarding process. Nonetheless, JAL continued to impress with its food-and-beverage program. You shouldn’t have too much of an issue finding award seats if you’re flexible. At least JAL charges based on time, as opposed to data usage. Once the upstairs and downstairs got packed, it was time to call an audible. In both sections, the rows are arranged in a staggered 2–3–2 pattern, which sounds tight, but is actually quite spacious and private. The airport lounge I was given access to was the British Airways Galleries… The 777 SkySuite is the best business class product I have used. As you can see, it basically looks like a narrow twin bed, and there is a lot of room to turn and get into a comfortable position since there’s nothing obstructing your knees or feet. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Though they technically are touch screens, they’re too far away to use conveniently like that. I’d definitely recommend using AAdvantage miles, if you have some lying around. It was efficient, with just one person ahead of me in the dedicated business-class check-in line. The dish tasted just as good as it smelled. Although the aisle seats were definitely more exposed, they did have proper cubbies to store belongings. The first service began with an amuse-bouche of wasabi-sesame tofu and sweet corn flan topped with sea urchin. I wanted to sleep longer, but the cabin was kept way too warm for my liking. Then, it was about 30 minutes before the crew came back through to start the main meal service. It has its own small passageway to the aisle carved out between the back of the preceding row and in front of where the aisle seat passenger’s footrest and IFE screen are. Thanks to my elite status, the class-of-service bonus and Alaska’s additional 100% bonus on premium partner tickets, I’d earn 38,250 redeemable miles. Given the cramped space and lack of storage space, I continually knocked over my charging phone and laptop throughout the flight. Business and first class passengers board Japan Airlines toward the front of the plane. Add in the mileage-earning bonuses with Alaska (or the opportunity to redeem either Alaska or American AAdvantage miles on the airline), and JAL is going to continue to be a compelling choice for my travels to Asia. The dessert, a white sesame blancmange, was the most refreshing way to top off my dinner. The JAL 787-9 doesn’t offer a First Class cabin and the Business class cabin is split into two distinct cabins – I had selected seat 2K. While the corporate travel agent I spoke to suggested Korean Air or Taiwan-based China Airlines, I asked if it might be possible to fly a Oneworld carrier instead since I either wanted to put this ticket toward earning Oneworld elite status for 2018/2019, or to credit miles from either American Airlines (which has a nonstop from Los Angeles to Shanghai), Cathay Pacific or Japan Airlines to my Alaska Mileage Plan account since the airline is partners with all three. As the lounge got crowded, I transitioned to the more secluded area upstairs. CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners. These are among the most private in all of aviation. The contents were no more exciting. Since there’s no JAL lounge to review, I’ll keep my comments on the Qantas lounge brief. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners. While there were episodes of “Friends,” “Sex and the City” and “The Big Bang Theory,” JAL featured two random episodes of each show, rendering it impossible to really get into a show. Flying with JAL was overall a phenomenal experience. I could set my phone on the ledge while it charged, though I had to put my laptop on the counter under my IFE monitor while it charged since the ledge was not deep enough to support it. Japan Airlines features Apex suites on most of its flights to the US. This features a 1-2-1 layout which is comparable to the other highly competitive International Business Class … Waiting for me when I boarded were a set of slippers, a light blanket and a full-size Airweave pillow that molded to my back. Queue at Boarding Gate, Narita Airport, JAL SKY SUITE 777 Business Class NRT to SIN. I had some water and a cappuccino from one of the self-serve machines then headed to my gate to try to board early. The seat This is JAL’s new business class, and is a unique layout with a new BE-Aerospace-designed and built fully-flat seat. A moisture mask, steam eye mask, medical lip balm and other items were all provided; I was also given a JAL loan cardigan to wear for additional warmth and comfort on-board. Japan Airlines 777-200ER business class amouse bouche. In this scenario, I’d earn fewer elite-qualifying miles (16,425), but a whole lot more redeemable miles. The other was braised beef with tofu and sweet soy sauce, which had a nice balance of flavors. To access it, you must be traveling in business class on a Oneworld airline departing TBIT, or you can enter if you’re a Oneworld Emerald or Sapphire member traveling on a Oneworld carrier in any class of service. Please view our advertising policy page for more information. You can actually watch one thing on the main screen and do something else like play a game or watch your flight path on the remote. Throughout the meal service, they guided me through the menu with regards to my dietary restrictions and took their time explaining some of the choices that I’d never heard of before. The decision I had to make was which program to credit the miles to. They gave me extra pillows and made my bed when it was time for some shut-eye. Please view our advertising policy page for more information. Japan Airlines | JAL Mileage Bank - JAL 777-300 First vs Business - I see 4 first class seats available for my 9 hours flight. Usually, seats 1A and 1K are blocked off for seat selection online, as they are reserved for JAL elite members. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. The flight attendants put snacks out in the galley, including chocolates, crackers, cookies, chips, water, wine and orange juice. Though it wasn’t too busy, it still took me a good 20-25 minutes to snake my way through the ID check and security screening, which left me with just a little bit of time to enjoy the Oneworld lounge. On the other hand, the hard product is definitely showing its age. To see what JAL’s domestic economy flights are like, check this or this … Turns out I was flying the same 16-year-old bird that Nick flew last year (which happened to be one of JAL’s first 77Ws). It’s fairly comfortable, though not particularly lux, with good foo… This JAL Boeing 777-200ER offers 3 classes of service ranging from Business Class, Premium Economy, and Economy Class. Join Australian Business Traveller as we give JAL's … ALL RIGHTS RESERVED. This was probably my least favourite business class flight to date, mainly because I really needed to sleep for the bulk of it, which didn’t really happen due to the strange service timing. My first impression of the seat was favorable, and it even felt a bit like a hard product that belonged in first class. And after this flight, I’m more convinced than ever that it’s one of the best uses of American AAdvantage miles. Flight no: Japan Airlines (JAL) Flight JL772 Route: Sydney to Tokyo Narita International Airport Aircraft type: B777-300ER (773) Flight time: 8 hours 50 minutes Travel class: Business Class Seat type: Lay flat bed Seat Width: 25.5 inches Seat Pitch: 74 inches. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. I do, however, think the airline could improve the wines it carries, offer passengers pajamas and provide better Wi-Fi. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. One of the other things I really like about the Apex is that the footrest isn’t in a cubby, so you have more freedom of movement when you’re reclined all the way. What follows is my take on the product that scored 83 points last year. Since business class in Japan Airlines Boeing 777-200 has 1-2-1 layout, seating separately was the only option. I had flown the airline’s business class a few years ago and really enjoyed it, the flight times matched up to the schedule of events, and earning with either American AAdvantage or Alaska Mileage Plan would be lucrative. You may want to dress lightly because Japanese airlines tend to keep the cabins quite warm. Japan Airlines SkySuites III Business Class . The 75-inch bed was long enough to stretch out, and I loved that the 27-inch-wide and 14-inch-deep footwell was totally exposed, allowing me to adopt any sleeping position I wanted. They have a narrow armrest on either the window or aisle side, depending on where you’re sitting. The flavors were incredibly unique, which I appreciated after six flight segments of basically the same flavor profiles. Join Australian Business Traveller as we give JAL's new Sky Suites a real-world trial on a recent journey from … Get 25% more value when you redeem for travel through Chase Ultimate Rewards®. The option I was given was a Japan Airlines flight via Tokyo Narita, which worked out great. Japan Airlines has a few business class products, on the B777-200 they have the JAL Sky Suite III which is a Zodiac Cirrus long haul design in a 1-2-1 configuration. Once I was airside, my first stop was the Japan Airlines Sakura Lounge, on the fourth floor of the terminal near Gate 112. Japan Airlines introduced another business class seat for their Asia 777-200 aircraft as well as some new 787-9 aircraft. Then we started our descent into Tokyo Narita, spent 10 minutes taxiing into our gate, and deplaned quickly. The seat itself is very comfortable, albeit a tad narrow with a width of 25,5 inch (65cm). Sure, the quasi-suite was private and afforded me a good rest, but the lack of storage space was definitely noticeable. Instead of choosing something packaged, I ordered a flavorful tagine-style couscous salad from the round-the-clock menu. I was surprised that JAL business-class passengers didn’t have access to the priority security lane, which was reserved for JAL first-class passengers and elite frequent flyers. If you’re interested in booking JAL business class as an award, AA will charge you 60,000 miles each way to/from Japan, or 70,000 to the rest of Asia. I’m more of a carb guy anyway, so I certainly appreciated the signature Cathay Pacific noodle bar. JAL Business Class Sky Suite Cabin on the 777-300ER and Seat Selection Japan Airlines' Business Cabin on the 777-300ER consists of 49 open suites across 7 rows in a 2-3-2 seat configuration. The quartet of hors d’oeuvres were served nearly an hour after the amuse-bouche. I got to the gate 15 minutes before boarding was even supposed to begin and the gate agents were already lining people up by cabin. The 23-inch inflight-entertainment monitor was certainly large enough to impress, but the picture quality had me thinking that I was flying back to the 2000s. This lounge was definitely smaller than JAL’s Sakura Lounge but was quieter and featured much better views. If you needed to be refreshed, there were serum and body emulsions in the first class lavatory — other than that, I didn’t find anything to write home about. ... JAL takes utmost care when preparing meals for passengers with food allergies, however, there may be cases where … When you’re ready to go to sleep, the flight attendants will lay out Airweave mattress pads that are breathable and keep you cool as you sleep. We may receive compensation when you click on links to those products. The AC outlet and USB port were just by the entrance to the seat. For an explanation of our Advertising Policy, visit this page. Both were light and delicious. Alas, that was not to be the case since the flight was packed with Oneworld elites whom board first, along with first class (which was completely full on this flight) and folks needing assistance or extra time. I fell asleep, stuffed from the dinner, but woke up with a pang of hunger about eight hours later. This is one of my favorite service courses on any airline — there are just so many choices, flavors and textures. The headset jack was next to the seatback. The new seats are called “Sky Suites” and are found on some of JAL’s 777-300s, 787 Dreamliners and, rather surprisingly, some of … JAL 777-300ER Business Class Review. Business Class - International Flights. After meal service, which ended approximately three hours into the flight, I slept for six hours, which gave me a further two hours of flight time to have a light snack and get some more work done. I found it comfortable and was glad to have something to put down between my body and the seat itself as I slept. Japan Airlines 777-200ER business class amouse bouche. However the other is. The airport lounge I was given access … There were 42 business class seats in a 2-2-2 layout across 7 rows – four rows up front, followed by toilets and a galley, and then three further rows in a separate ‘mini cabin’. JAL Business Class 777-300ER Japan Airlines Business Class 777-300ER. As with most international airlines, there weren’t any personal air nozzles or overhead reading lights on this plane. It’s also nice that the table stows into the side console and slides backwards and forwards for more comfort. Just like in business class, the lavatories here weren’t anything special (in fact, they were quite small). Japan Airlines Business Class Sky Suites is comparable to a mini-experience of the country. Fortunately, there wasn’t much of a line, but this was certainly the first time I’ve been denied entry to priority security with a business-class ticket. JAL’s 777-300ER consists of 49 business-class Sky Suites, spread between two cabins. JAL has multiple iterations of their Business Class product. Japan Airlines lavatory They had bidets, which sure is an awesome feature. Nonetheless, JAL business class remains a great points-friendly option for crossing the Pacific and connecting onward in Asia. If you find yourself low on AAdvantage or Alaska miles, both programs frequently sell miles at a significant discount. I was definitely a bit more disappointed in JAL’s amenities and IFE than Nick was. And the first thing you’ll notice about JAL business class is … just how different it looks. This JAL Boeing 777-200ER offers 3 classes of service ranging from Business Class, Premium Economy, and Economy Class. I stuck with the tasteful and refreshing 2017 Albert Bichot Bourgogne Vieilles Vignes chardonnay. I personally like the dining area for work since the banquettes have power ports under them. You can find JAL award space either by searching on BritishAirways.com, or directly on AlaskaAir.com, the latter of which I prefer since you can filter your search to specific airlines and see availability a week at a time compared to BA’s day-based interface. I had the option of selecting a wagyu beefsteak or seafood curry for my main, and I chose the latter. Still, no one seemed to mind my taking photos of the cabin, and I was able to snap a few shots both as I boarded and once boarding was complete, which took about 30 minutes total with flight attendants stationed every few rows to help passengers find their seats and get their bags into the overheads quickly. 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