Mobile payments are becoming increasingly popular for retail stores, online shopping and even vending services! A popular application for mobile payments is Google’s Mobile Wallet, which enables users to use their phone in place of credit or debit cards when paying for products or services by using NFC chips, or Near Field Communication chips. These chips allow mobile devices to communicate with each other when they touch or are within a few inches of each other. For mobile payments, smartphones are typically touched to a pad that is also NFC-enabled and the devices communicate the payment information to each other.
Google recently released a new version of its Mobile Wallet app for iPhones; an app that was previously only available on Android devices. Apple iPhones do not have NFC chips so the app will not work exactly like the Android version, but through Gmail attachments and stored credit and debit card data, users can simplify online shopping and send money. iPhone users can now access loyalty programs and redeem offers by location using the application though.
National Vending sees a lot of potential in mobile payments and the use of mobile loyalty programs for vending solutions and already features QR code technology on many of its products to promote consumer interaction and feedback.
Today is the day! National Vending is spending its first day at this year’s Building Operating Management’s NFMT Vegas trade show! This event is packed full of educational sessions, training, a free exhibit hall, networking events and more and is a great opportunity for facilities management professionals to learn about new ideas and meet others in the industry.
National Vending is currently exhibiting new vending machine products and technology that will help improve customer service and interaction for vending machines as well as energy-saving machines. Vending services that include QR code technology are an easy and effective way for customers to give their feedback to a vending machine management company and take some of the stress off of facility managers by providing another way to gain insight on how machines are performing and what types of products should be stocked.
National Vending will also be highlighting Energy Star and ADA compliant equipment. Energy Star equipment utilizes technology that helps machines be more energy efficient, saving money on utility costs. These machines are also available to National Vending customers at no cost.
To find out more about the trade show, here is a link to their website and a quick video highlighting the events!
Like any retailer, vending services need to be tailored or personalized to meet the needs and wants of their markets. Since vending machine markets are strongly determined by their location, their product offering has to take into account what is around the machine. Factors that can determine what products your vending services offer can include, proximity to other food or beverage sources and what they have to offer, purpose of the room or space the machine is located within, and the preferences of the patrons that will be using your services.
There are many other factors that can determine which products will be successful and National Vending will work with you to figure these out and personalize product selections to each location. National Vending will even help you determine the preferences of your market through technologies such as QR codes that patrons can use to provide direct feedback and provide product selection preferences.
No matter what your vending services are, National Vending offers a single point of contact for all of them so that you can direct all of your questions, comments and suggestions to improve your vending operations to one place!
National Vending is always looking for ways to improve the vending services we provide, and we are excited to share these ideas and technologies at Building Operating Management’s NFMT Vegas trade show September 17-18th.
One of these exciting new technologies is the use of QR codes to improve usage of vending services for operators, managers and facility or building managers. QR, or quick response, codes are matrix barcodes that can be scanned by smart phone. When a patron’s smart phone interprets the code, it will perform the action specified by the QR code. These actions can be anything from loading a website or opening a text message, to loading a phone number to call or downloading an app.
For facility managers, this means that customers at your vending services will have an easier time getting in touch directly with the vending management or operators. There are few things more frustrating to vending machine patrons than a malfunctioning or out of stock vending machine. With a simple QR code, customers are able to submit service issues and provide comments on the machines and services. Customers are also able to request products that they would like in the machines so that your vending services can be tailored to your specific market.