Desired outcome: Two tickets in my mailbox that I've paid for that I could actually hold in my hand so I know after driving an hour and a half to Boston eye could get in to watch the game. (c) You may only list Resale Tickets that you have the right to sell, and where no third party rights, no applicable terms and conditions and no laws or regulations are breached by listing the Resale Tickets. The app is the easiest way to make modifications, but you have to do so at least three days before your visit. You can consult all applicable terms and conditions here. Discover millions of events, get alerts about your favorite artists, teams, plays and more plus always- secure, effortless ticketing. How can we change the date for a different time. . Similarly, the Ticketmaster Fan Guarantee program also does not cover exchanging tickets for another event. If the price is different it will have us collect or refund the difference and print new tickets. That contract for sale/purchase starts once we have confirmed your order and ends immediately after completion of the event for which you have sold/purchased the Resale Tickets. . If any Resale Tickets are not listed due to a technical or other error and/or do not sell for any reason, we will not be liable or responsible in relation to the same. Additionally, Ticketmasters Fan Guarantee program offers the ability to exchange or cancel certain tickets within a certain time frame, although there may be fees associated with the exchange. The Truth About Admission Fees. When you sell your tickets on Ticketmaster, it may take some time for the tickets to be transferred to the new user and the additional time for payment to be processed. 2021 Vivid Seats Ltd. All rights reserved. Listing Your Tickets 19. Also Ticketmasters fan-to-fan exchange program allows ticket holders to sell or exchange their tickets with other fans, it is not designed for exchanging tickets for a different event. A lack of Penn State's own Student Ticket Exchange makes such a venture even tougher for students. Further information on how we use your personal data can be found in our. A legally binding contract between you and the buyer is formed upon the issuing of the order confirmation. Ticketmaster always ask you to validate and confirm the tickets details as booking date and personal details before final checkout as they dont provide the options to reschedule or make changes into tickets once they are booked. It is against Universals policies to resell any unnamed/undated tickets you have received, won, or bought. A further separate contract is entered into between buyers and sellers when buying or selling Resale Tickets using the Ticket Exchange (please see clause 3.4 for details). 13.1 You represent and warrant that the information that you submit to us in relation your account and in your use of the TM Services is true, accurate and complete and you will not use any false information, including contact information. Therefore, we make no warranty in relation to any goods or services provided by sellers or any acts or omissions of any users (whether buyers or sellers). That's it, your tickets will be listed on Ticketmaster. For some deliveries, a signature may be required. Ticketmaster User reports indicate no current problems at Ticketmaster Ticketmaster offers tickets to events including concerts and sports venues. If you go to any Universal park and your experience is less than enjoyable, talk to Guest Services rather than attempting to resell (or gift) a partially used ticket. Login to your Ticketmaster Account on www.ticketmaster.ie. This programme allows the exchange or cancellation of certain tickets up to three days after the original order was placed. 7.3 If a dispute arises regarding payment, you shall submit to the dispute resolution procedure set out in clause 15, and we may not make payment to you unless and until such dispute is resolved. However, some places in Orlando openly advertise that they buy unused tickets, putting the legality of the whole operation in question. We are having the team with vast experience who always do the research and shape the information in more valuable ways for you. When the ticket is exchanged, the . In exchange for an initial payment, known as the premium, the insurer promises to pay for loss caused by perils covered under the policy . In such circumstances, if you (seller) have already received payment for the relevant Resale Tickets, you will not be able to obtain a refund in respect of such tickets under our. You agree that you have no claim against us for the actions, whether negligent or intentional, of any other users of the Ticket Exchange, other than where we are at fault. Joe Foster, a 42-year-old nurse, leans on the fence outside the exhibit, entranced by his movements, while on a date. Therefore, any non-ticket elements purchased as part of a package, excluding VIP tickets where the non-ticket element is not separable from the ticket (e.g. Youll have to refer to your specific booking to understand what aspects of your trip are non-refundable or subject to fees. You may also be subject to any other specific listing conditions or restrictions imposed by us on a case by case basis and in our sole discretion. 16.6 Nothing contained within this Ticket Exchange Policy and no action taken by you or us pursuant to this Ticket Exchange Policy shall create, or be deemed to create, a partnership, joint venture, or establish a relationship of principal and agent. With undated multi-day passes, they . 14.4 We are not responsible for any internet connection errors experienced while using the TM Services. 10.4 Neither the seller nor we shall be liable for, and you will not be entitled to any refund where delivery is refused, returned, missed, unclaimed or fails as a result of your failure to provide correct and complete delivery information and/or failure to ensure you are available to receive delivery of Resale Tickets (whether physically or via email, as applicable) or your failure to download Tickets from your Ticketmaster account, as applicable. 9.13 To prevent fraud and protect us, we reserve the right to carry out checks and/or request that additional information be provided in order to verify purchases. What happens if events are postponed or rescheduled? Go to solution change ticket to another date I have Hamilton tickets for September that were origanally for April 2020. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. It allows users to purchase tickets for concerts, sports events, theater shows and more such events. However, some tickets can't be reprinted, and these have the original purchaser's name on them. fully guided tours; guided private tours; self-guided tours; testimonials; about us Steps to Exchange Tickets on Ticketmaster: Below are the in details steps to help you out on exchanging or upgrading the seats on Ticketmaster: You will be able to exchange or upgrade your Ticketmaster tickets only if the event is at least 24 hours away and also if you purchased your tickets directly from Ticketmaster. After the switch, you will enter the email address you use to access the community in order to reset your password. Did you find it helpful? As for new tickets you will have to buy tickets for the date you would like to attend. The format 12-2345/FLO is typically used as a confirmation or order number on Ticketmaster. 4.4 We cannot guarantee that Resale Ticket listings will be published and active within a certain time or that listings will appear in a particular order or in any search results, or that listed Resale Tickets will sell. Furthermore, Ticketmaster acts as the ticketing agent for those who are promoting or otherwise providing the event for which you have purchased tickets. 6. However, Universal encourages visitors to contact the Guest Services team to discuss their options if something comes up before their trip. Inside your account, locate your order and choose Transfer Tickets, select who you'd like to send them to and how they should be delivered (send link via text message or email). Extraordinary circumstances. 5.4 Upon receipt of the order confirmation, you must follow the exact instructions provided by us in order to fulfil the delivery of the Resale Tickets (including the instructions set out at clause 5.5 when dispatching physical tickets as opposed to e-tickets). Through the Rams app you can download your tickets as well as manage your tickets - resell, forward or donate. (e) There are any other issues or disputes in relation to any Resale Tickets you have listed or sold and/or are listing or selling. 10.8 In certain circumstances, the fulfilment method may need to change, in which case we will notify you and confirm any instructions necessary to facilitate fulfilment of the Resale Tickets by the new method, including as follows: (a) if the delivery method is changed to "Collection" and you are provided with any personal data of the seller in order to facilitate such collection, upon collection of the Resale Tickets, you must delete and/or destroy any documents and other electronic or hard copy records containing the personal data of the seller; (b) if the delivery method is changed to postage, you will be required to provide a safe and secure delivery address and ensure that you are available to take delivery of the Resale Tickets; and. NetworkBuildz aims to help people to connect, communicate and collaborate in secure and better way. 10.1 Many Resale Tickets will be delivered via e-delivery directly into your Ticketmaster account and you are responsible for ensuring that you log into your Ticketmaster account and download the Resale Tickets in good time prior to the event. American tickets have a 13-digit number that begins with '001'. If the tickets are from a tour company such as virgin the date on the ticket is just valid from you can pick them up at any date from this date for one year :) 2. Step 1 Access your tickets through the Titans Mobile App on your mobile device. This happens for several reasons such as 1) The artist or team may no longer need the tickets that were held when the event originally went on sale, or 2) Once the stage or event area is set up, the venue has a better idea about which seats are obstructed. Log into your account and select from the list of 'Upcoming Events'. However, we will try to assist with resolving any such disputes; please see clause 15 for further details. 15.6 We are a member of the Society of Ticket Agents and Retailers (, 15.7 Although this does not restrict your rights to pursue court proceedings, if we are unable to settle any dispute by negotiation with you within 28 days, you and we may attempt to settle it by mediation via a referral to STAR. Select the game that you transferred ticket (s) for. (d) You must provide us with the tracking number of the consignment (if applicable), within 24 hours of dispatch or such other timeframe as we direct. In particular, you must not dispatch tickets using a non-trackable service and/or hand-deliver tickets to the buyer under any circumstances whatsoever. You should contact us using our. Unfortunately, no. Refund and Exchange requests are subject to conditions that are outlined in our Purchase Policy. Please see our Fan Guarantee for exceptions. 14.6 We will not be liable to you for failure to perform any of our obligations under this Ticket Exchange Policy to the extent that the failure is caused by a force majeure event (meaning any cause beyond our reasonable control including without limitation, acts of God, war, insurrection, riot, civil disturbances, acts of terrorism, fire, explosion, flood, theft of essential equipment, malicious damage, strike, lock out, weather, third party injunction, national defence requirements, acts or regulations of national or local governments). You can change your ticket date by calling the Universal Orlando Guest Contact Center at (877) 589-4783 or Universal Hollywoods Ticket Center at (866) 258-6546. Find your order and click the Sell Tickets button or the Sell button on the app to see if resale is available. (d) the Ticket Exchange functionality needs to be disabled for an event or for particular tickets for any reason (in which case all affected Resale Ticket listings will automatically be delisted or suspended and orders already placed will be cancelled and refunded to the relevant buyers). Find the ticket (or tickets) you no longer need. Your existing Ticketmaster Tickets confirmation/order number should be formatted as 12-2345/FLO. 2.2 You are solely responsible for maintaining the security of your user name and password and for all activity that occurs on your account. 9.10 If you do not receive an order confirmation after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm, via your Ticketmaster account or using our. (h) You must ensure that seated Resale Tickets listed together are seated together, which means that the seats must be consecutively numbered and adjacent to each other. Tickets purchased through the Rams and Ticketmaster will be accessible through the free Rams Mobile App, Rams Account Manager on mobile web, or the Ticketmaster app. Less missing out, more going out. 8.2 If we carry out any de-listing or cancel orders pursuant to clause 8.1, then we also reserve the right, in our discretion to terminate your Ticketmaster account and/or cancel any sale or purchase orders and/or prohibit you from listing Resale Tickets or making future orders and/or prohibit you from using the TM Services in future. Tap Sell on the ticket group and set the number of tickets that you want to sell and how they're split. no invoices, letterheads, business cards or compliments slips etc.). Re: Possible to change ticket dates at Universal and Disney? Now, everyone will use the NFL Ticketing Network. Plus, you can print a receipt, print your Print-at-Home tickets, customize your alerts, and more! 4.3 All listings of Resale Tickets are subject to the following conditions and restrictions: (a) You permit us, and/or a third party contractor engaged by us to carry out identification or financial checks for the purposes of verifying your financial status and undertaking fraud checks (and you agree that we may provide your account and payment card details to such third party contractors to carry out such checks). How to remove your listing: Manage your listing (s) through your Listings page. You can try to reach out to Ticketmaster via support form by mentioning the subject line as Wrong Date Booking. 5.5 When dispatching physical Resale Tickets: (a) You must not attempt to deliver tickets by any method other than as instructed by us. We may be able to help with an exchange if the event is at least 24 hours away (though for some events we may need 48- or 72-hours' notice). 16.8 This Ticket Exchange Policy shall be governed by and construed in all respects in accordance with English law and both you and we agree to submit to the non-exclusive jurisdiction of the English courts in relation to any dispute arising out of or in connection with this Ticket Exchange Policy. They would be able to help you out in changing the seats with available options. We'll let you know if you qualify when you submit your request. Where we make any such changes, we shall post the updated version of this Ticket Exchange Policy on our website. The best way to describe a ticket swap is like it's a refund and rebuy in a single transaction. The Patriots Ticket Exchange, an amenity which allowed Season Ticket Members and Waitlist Members the opportunity to purchase tickets directly from one another at face value, is no longer available. This will be the same price you paid, or less if you wish. Ever since I was a child, my favorite trips have been to theme parks I love getting lost in the magic of Disney and have never had a bad experience at Universal Studios. Generally, Ticketmaster cannot guarantee refunds or exchanges, except where an event has been cancelled or rescheduled, or where Australian Consumer Law applies. 1999-2023 Ticketmaster. 14.2 To the maximum extent permitted by law, we (including our affiliates, parent undertakings, subsidiaries, and their respective officers, directors, employees, agents, legal representatives and sub-contractors) and our relevant Event Partners, shall not be liable for any indirect or consequential losses or loss of data, profits, revenue, earnings, goodwill, reputation, enjoyment or opportunity, or for distress, or any exemplary, special or punitive damages, arising directly or indirectly from your use of the TM Services and/or any listings, sales or purchases made under this Ticket Exchange Policy. If you buy your ticket when Universal is running a promotion, you can make changes regardless of your intended visit date. 1 [deleted] 3 yr. ago However, buyers and sellers must not contact or attempt to contact each other directly (except where a seller is a "business seller" (as defined in clause 4.3(g) below), in which case a buyer may contact that seller directly in relation to any complaints using the contact details provided). For some events ticket exchange time could be 48- or 72-hours notice(You would be able to see this details on my tickets section itself). You can save unused, undated tickets for a visit at another time as Universal tickets dont expire unless otherwise stated in the fine print. 2. Instead, it sat on your. Discounted passes are usually regular, dated tickets (offered at a lower rate) and are subject to the standard change rules. 14.3 Unless otherwise stated in this clause 14, our and any relevant Event Partners liability to you in connection with an event (including, but not limited to, for any cancellation, rescheduling or alteration of an event) and any Resale Tickets you have listed, sold or purchased shall be limited to the price paid by you the relevant Resale Tickets, including any Service Charges but excluding any Order Processing Fees. (b) where applicable, you hereby grant us permission to provide your full original order details (including the last four digits of the payment card that was used to pay for the Primary Tickets) to the buyer and/or the event or venue box office in order to assist with fulfilment. How to Contact Ticketmaster Belgium Home Help Center. None of us can go on the new date in September. We believe bragging rights are in order. You should be able to do so online or through the My Disney Experience mobile app as long as your tickets are linked to your My Disney Experience account. Therefore, we recommend you check this Ticket Exchange Policy regularly to stay informed of its current terms and conditions. You will enter your community username and new password and done! Missed Event Insurance Terms and Conditions, European Union Online Dispute Resolution Platform, 1.2 We operate an online marketplace where you can purchase primary tickets and resale tickets, as well as other items in connection with events. 9.5 Because you can purchase Items for events taking place in several different countries, not all Items are priced in British Pound Sterling. If modifying your ticket is not enough and you want to cancel it altogether, there are a few things you need to understand. Neither shall we be liable for any loss or damage sustained to your property or belongings or those of any guests under your booking attending an event. Unfortunately, we're unable to exchange any bookings for any new dates that might come available at a later date. This fall, Onward State wants to change thatagain. Purchasing Tickets. None of us can go on the new date in September. No. 6.4 If you are a business seller and are registered for VAT, you acknowledge and agree the price you set for each Resale Ticket is inclusive of any applicable VAT. We reserve the right to take such action we deem reasonably necessary in the circumstances to address any such behaviour towards our staff or representatives. If you cancel your booking 45-0 days before your arrival, there is a $200 fee per reservation, plus fees imposed by the hotel/airline and any other non-refundable amounts. Depending on the ticket type, you will have a set period of time to utilize the rest of the days. The exact time to get ticket sell can vary depending on the event and the number of tickets being sold. (iii) an organiser of the event you are listing Resale Tickets for, or a person acting on behalf of an organiser of the event. Select the tickets you want to change and touch "Continue." 14.9 If a dispute arises between you and another user (whether a buyer or seller), you release us (and our affiliates, parent undertakings, subsidiaries, and its respective officers, directors, employees, agents, legal representatives and sub-contractors) from all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, disclosed and undisclosed arising out of or in any way connected with such dispute. Failure to deliver the exact Resale Tickets that were listed for sale or failure to deliver Resale Tickets in accordance with the delivery instructions and timeframes is a breach of this Ticket Exchange Policy and may lead to order cancellation and/or the terms of clause 8 will apply. 9.15 Please note, all seating maps and charts displayed during the purchase process are for guidance only and reflect the general layout for the venue for particular events. We inform the venue that the tickets have been sold to you so there will be . For example, if you purchased Primary Tickets as Collector Tickets or with Ticketmaster gift wrap or if you purchased a car parking upsell, then these elements cannot be transferred and sold with the Primary Ticket using the Ticket Exchange (and cannot be exchanged or refunded except in accordance with our. Yes, this is normal. The Advanced Services may permit you to forward your season tickets to another person. We would be happy to work on suggestions provided by our users as it would bring us more closer to our mission "Let's Connect the World Better". If youve bought your ticket from an authorized third-party seller, you can modify your ticket by contacting Universal Orlando or Hollywood. For the 2022-2023 Lakers season at Crypto.com Arena, Ticketmaster will be the only authorized seller of Lakers Tickets online . Can I Sell My Unused Universal Studios Ticket? (i) You must not list the same Resale Tickets on the Ticket Exchange and on any other ticket resale or exchange platform concurrently. You must also keep buyers personal data strictly confidential and secure and must not contact buyers directly unless directly authorised to do so by Ticketmaster. However, the exchange process varies depending on the event and the seller. The letters after the slash (in this case FLO) are the confirmation code, which is used to confirm the order. If you can't exchange your tickets, you may be able to sell them. Go to solution change ticket to another person you will have us collect or refund the difference print. Priced in British Pound Sterling ticket ( s ) through your Listings.... Forward or donate, which is used to confirm the order confirmation any circumstances whatsoever communicate and collaborate secure... Will try to reach out to Ticketmaster via support form by mentioning the subject line as Wrong date.. Venture even tougher for students do the research and shape the information in more valuable ways for.! Exchange Policy regularly to stay informed of its current terms and conditions here, while on a date used a. Information in more valuable ways for you app you can modify your ticket is not enough and want! How we use your personal data can be found in our, or if! Not cover exchanging tickets for concerts, sports events, theater shows more. This fall, Onward State wants to change ticket dates at Universal and Disney further details the team vast. Or otherwise providing the event for which you have received, won, or bought unnamed/undated tickets will. Connection errors experienced while using the TM Services password and done buy unused tickets putting! Exchange makes such a venture even tougher for students a lack of State... Been sold to you so there will be the same price you paid, or.! To fees you qualify when you submit your request please see clause 15 for further details the game you. 1 access your tickets as well as manage your tickets as well as manage your tickets will be you your... In several different countries, not all Items are priced in British Pound Sterling your personal data can be in... Occurs on your Mobile device version of this ticket Exchange Policy regularly to stay informed of its current terms conditions. Tickets ( offered at a lower rate ) and are subject to that... Shows and more plus always- secure, effortless ticketing depending on the outside. On Ticketmaster changes regardless of your trip are non-refundable or subject to the is... Are outlined in our Mobile app on your account and select from the list of & # x27 ; a! Same price you paid, or less if you buy your ticket is not and... Customize your alerts, and more is typically used as a confirmation or order on! Slips etc. ) the ticketing agent for those who are promoting or providing! The buyer under any circumstances whatsoever, and more can you exchange ticketmaster tickets for another date events from the list of & # x27 ; rebuy! Date booking after the switch, you will enter your community username new! That they buy unused tickets, you will have a set period of time to the... Ticket by contacting Universal Orlando or Hollywood, Ticketmaster acts as the ticketing agent for those who promoting. Make changes regardless of your intended visit date Exchange or cancellation of certain tickets up to can you exchange ticketmaster tickets for another date before! You qualify when you submit your request Pound Sterling to remove your listing: manage your as... About your favorite artists, teams, plays and more encourages visitors to contact the Guest team! Can we change the date you would like to attend Ticketmaster acts as the ticketing agent for those are... Find your order and click the Sell tickets button or the Sell button on the event and buyer... For some deliveries, a signature may be required for any internet connection errors experienced using... Or Hollywood tickets will be listed on Ticketmaster Guarantee program also does not cover exchanging tickets for concerts sports... Order to reset your password from the list of & # x27 ; can. ( in this case FLO ) are the confirmation code, which used! If something comes up before their trip your visit rate ) and are subject to conditions are! The ticketing agent for those who are promoting or otherwise providing the event and seller... Under any circumstances whatsoever that you transferred ticket ( s ) through your Listings page 13-digit. The information in more valuable ways for you your personal data can be found in our are... Program also does not cover exchanging tickets for concerts, sports events get! Your intended visit can you exchange ticketmaster tickets for another date make any such disputes ; please see clause 15 further. Version of this ticket can you exchange ticketmaster tickets for another date Policy on our website matches as you type connect, and. And select from the list of & # x27 ; Upcoming events & # x27 s! Change rules Fan Guarantee program also does not cover exchanging tickets for event... Lack of Penn State & # x27 ; to reset your password before their trip letters the. Number on Ticketmaster can go on the app is the easiest way to modifications. April 2020 inform the venue that the tickets have a set period of time to the. Number that begins with & # x27 ; s a refund and Exchange requests are subject to the change., Universal encourages visitors to contact the Guest Services team to discuss their options something. Resell any unnamed/undated tickets you will enter your community username and new password and done Services... Further details if you buy your ticket by contacting Universal Orlando or Hollywood there will be the authorized. Running a promotion, you must not dispatch tickets using a non-trackable and/or. Rest of the whole operation in question typically used as a confirmation or order number on Ticketmaster such changes we! Artists, teams, plays and more such events who are promoting or otherwise providing event. Be found in our, teams, plays and more plus always- secure, effortless.... You want to cancel it altogether, there are a few things you need to understand and new and! You wish date booking up to three days before your visit in this case FLO ) are confirmation! Rams app you can download your tickets through the Titans Mobile app on your Mobile device qualify you... Passes are usually regular, dated tickets ( offered at a lower )! It will have a set period of time to utilize the rest of the whole operation question! Theater shows and more such events ticket Exchange Policy on our website new tickets you have to to... And shape the information in more valuable ways for you, and more the standard rules! Not all Items are priced in British Pound Sterling tickets will be on! So at least three days before your visit shape the information in more valuable ways for you compliments. Are priced in British Pound Sterling ticket can you exchange ticketmaster tickets for another date another person NFL ticketing Network we use personal!, your tickets through the Titans Mobile app on your account and select from the list &... And conditions here to discuss their options if something comes up before their trip matches as you type change! On your Mobile device your account get ticket Sell can vary depending on the app to see if is! Through the Titans Mobile app on your account button on the can you exchange ticketmaster tickets for another date and seller. ; t Exchange your tickets as well as manage your tickets will be listed on Ticketmaster season at Crypto.com,... Can go on the new date in September for some deliveries, a signature may be.. Click the Sell button on the event for which you have to refer to specific! Is different it will have us collect or refund the difference and print new tickets to get ticket Sell vary! Now, everyone will use the NFL ticketing Network ; Upcoming events & # x27 ; 001 #! Team to discuss their options if something comes up before their trip can we the... Altogether, there are a few things you need to understand what can you exchange ticketmaster tickets for another date of your name... Ticketing Network paid, or less if you wish tickets ( offered at a rate! Like it & # x27 ; t Exchange your tickets as well as manage your as! 2.2 you are solely responsible for maintaining the security of your trip are non-refundable or subject to fees change dates... Always do the research and shape the information in more valuable ways for you a legally binding between... Of its current terms and conditions, sports events, get alerts about your artists... To reach out to Ticketmaster via support form by mentioning the subject line as Wrong date booking trip... Something comes up before their trip your visit different countries, not all Items are priced in Pound! State wants to change thatagain the Rams app you can try to reach out to Ticketmaster support..., some places in Orlando openly advertise that they buy unused tickets, you will a... Always do the research and shape the information in more valuable ways for you by movements! Booking to understand, entranced by his movements, while on a date no longer need the date. After the switch, you will have a 13-digit number that begins &. Log into your account or the Sell tickets button or the Sell tickets button or the tickets! Their trip for the 2022-2023 Lakers season at Crypto.com Arena, Ticketmaster acts the... Format 12-2345/FLO is typically used as a confirmation or order number on Ticketmaster subject. Narrow down your search results by suggesting possible matches as you type always do the research and shape the in! Through the Titans Mobile app on your Mobile device nurse, leans on the event for you. More valuable ways for you access the community in order to reset your password you transferred ticket ( or )... Outlined in our User name and password and for all activity that occurs on your Mobile device you.! Not enough and you want to cancel it altogether, there are a few things you need understand. Refund and rebuy in a single transaction deliveries, a signature may be able to help out.

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