why do doctors describe patients as pleasant

Words reflect and shape our thinking, as well as the narratives that people take for granted about race, power, health, and medicine, the authors explain. Medical charts are legal documents that can be reviewed by peers, I was still taken aback. 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The argument is that if people of color are sicker and are dying at younger ages than white people, this may be because physicians have racial biases. In the schoolyard, this healthcare provider was a bully. Leon McDougle, MD, also said he would not post offensive comments on a patients chart. I suspect doctor;s notations could be life saving. The acronym for 'wealthy white woman syndrom ' is 'actually bad because it's a term that is used when you're frustrated at specific patients and dismissing their symptoms,' says Dr Lisa Wang, a psychiatry resident in New York. lab test slip and tell me to wait 2 weeks and get the test if I didnt feel better by then. There are already enough demands on a doctors time. For instance, the phrase the patient appears SOB refers to shortness of breath, not a derogatory Have you ever seen that? Mom-of-five loses her leg after it was ravaged by flesh-eating superbug - after breaking her ankle while Do not sell or share my personal information. 'I call it out because it gets at the rampant cynicism to the job.'. Evil. Ex-SAGE adviser calls on UK to start stockpiling antiviral drugs and PPE in 'essential NHS set to MISS key health service recovery targets, including one on cancer - as experts warn Brits will Just 11 MINUTES of brisk walking each day is enough to slash your chances of dying early, study reveals. Furthermore, Ive observed certain patterns proving were not all equally eligible to make the grade. In a twist, she wrote back thefollowing: Hi. Or deprive their patients of thishonor? We had one MD who wrote on a chart, Pt. She unleashed a litany of nonsensical complaints the likes of which I have never seen, nor hope to ever encounter again. time. er, except for this. If you get labeled as difficult or noncompliant -- you didnt follow the doctors orders -- you may want to talk it over with your doctor, Fedson says. Add message. Noncompliant. I maintain that "pleasant" is a legitimate part of the objective evaluation: It means someone can relate politely to a stranger without getting all tangled up in whatever their stuff is. Medical facts are medical facts. But if you click to the story, it takes you to the Wall Street Journals website. But shes the exception to the rule as noted above, most clinicians who use allof these terms (including pleasant) start right at the top of their note, or when theyre finishingup. Or My Mom Will Shoot like Sly thought he would? For instance, the phrase the patient appears SOB refers to shortness of breath, not a derogatory designation. It urges doctors to share their notes more readily with patients -- both as a medical strategy and to build patient-doctor trust -- ideally through secure online portals. "Most patients dont care unless it affects them, like a diagnosis that has a social stigma or has do with insurance coverage, Fedson says. Seriously, do the comments on every medical story have to deteriorate to doctor bashing? Or deprive their patients of thishonor? Create an account to follow your favorite communities and start taking part in conversations. Whether or not the basic facts are correct, medical records are often filled with derogatory comments blaming the patients attitude (implicitly or explicitly) for the physicians failure to show basic A little more sharing of the power would not, IMO, be a bad thing. treating high blood pressure, heart . Most doctors would never write disparaging But discrimination is institutionalized and dangerous in medicine, according to Dr Peter Muennig and Dr Alex Green of Harvard University and Massachusetts General Hospital, and it's worth knowing some of these terms that doctors may use to mask the severity of a situation or downright insult you (warning: some of these are offensive). In a report on the ), sometimes so long that it earns a paragraph itself. The phrase is most often used between doctors, to describe a patient, as in, 'I have a total body. What if theyre having a bad day, reducing their loveliness? There is no use for it, no justification for it, and it is downright dangerous and destructive on many levels (lawsuits driving insurance premiums The larger issue is the amount of time I waste when clients request a copy of blood test results and want an explanation as to why I told them the tests were normal, when there was a laboratory value a point above The notes can Whether positive or negative, it can follow you without your knowledge. British Columbia trials drug decriminalization. have the freedom to jot down anything that crosses his or her mind regarding my condition. It doesnt. But I dont think doctors should have to censor their notes or dumb it down to make it easier for patients If you want proof, check out some of the horrifying-yet-hilarious slang they use around the office. Whatever happened to Nothing about me without me? spironolactone. many hours and eventually he was born via C-section. And in an era where increasingly patients have access to their medical notes a move I strongly support, by the way how do they feel if in some notes theyre described as delightful, and others they are not? WOW, all these years and even NOW doctors have been under siege and felt they needed protecting from their patients. One physician described me as anxious when I Notably, residents expressed more negative attitudes than medical students, possibly reflecting the ethical erosion that can occur as trainees pick up biases modelled in clinical settings. Patient died at [date/time] of intracerebral haemorrhage secondary to hypertension, natural cause of death. 'There's an attitude of "oh, another patient that doesn't speak English, why don't they learn, it makes our lives so difficult,' says Dr Green, who has worked on initiatives to educate hospitals on language barriers and introduce interpreters. but this was his way of covering his backside without subjecting me to unnecessary tests. who is not, in fact, a beached whale. This was an excellent doctor by the way oncologist and had terrific nurses. ', He says he's seen this term used commonly to describe Latino patients in particularly. I see this all the time with LTCH patients. (Note: I never called anyone delightful or lovely. I have reassured her that she need not return to see me again, and have discharged her from my clinic. Weve all seen our doctors scribbling in our charts after the exam. Just picture the world of the living as a bath tub. 'There's a certain level of discrimination against the chronically ill, and that's where GOMER comes from,' says Dr Muennig. The best outpatient letter I have ever read said something along the lines of "Dear Dr Bla Thank you for inflicting the misfortune of seeing this immensely unpleasant woman upon me. In general, a doctor should Smart Grocery Shopping When You Have Diabetes, Surprising Things You Didn't Know About Dogs and Cats, Bird Flu Deaths Prompt U.S. to Test Vaccine in Poultry, COVID Treatment in Development Appears Promising, Marriage May Help Keep Your Blood Sugar in Check, Getting Outdoors Might Help You Take Fewer Meds, New Book: Take Control of Your Heart Disease Risk, MINOCA: The Heart Attack You Didnt See Coming, Health News and Information, Delivered to Your Inbox. Chens follow-up Doctor and Patient column, Should Patients Read the Doctors Notes?, I read a note one time about myself that stated I was well nourished.. All content Copyright HIV and ID Observations, this may influence what its like to care for them, Six Musings Triggered by the Latest Measles Outbreak, Why Choose Infectious Diseases as a Medical Specialty? Theres an App for That. A doctor writes Photograph: Dmitriy Shironosov/Alamy. That these people in the OpenNotes project are pioneering Never seen you clearer! Theres a layer of metal floating in the sky above you right now. in patient notes. ', Slang is used 'commonly with people of color, people using drugs,' he says. Terrence Holt overhears an intern call her patient a "whiner.". As for being labelled obese. Nobody talks about the written communication that goes on in the health system, says Dr. Veronica McKinney, director of Northern Medical Services, which provides care in northern Saskatchewan where more than 85% of the population is Indigenous. Well nourished means healthy. The medical office administrative assistant should use proper etiquette through pronunciation of words, keep the pitch pleasant, speak with a positive and respectful tone, sound intelligible, not be too . Other responsibilities include: Giving advice on diet, hygiene, and preventative care. When writing medical notes, some clinicians include an appreciation of their patient's personality and disposition in their opening line (the "Chief Complaint"), or when they're wrapping up (in the "Assessment and Plan"), or in both locations. It can hardly come as a surprise to the obese that they are, in fact obese. Is thatfair? attitude. When It's Used: What does this imply about those we dont callpleasant? Though DOCTORS get high marks for streamlining payment so I chart stalked her the next day as I was interested in the outcome of her case and found that both of her consultants had used the adjective "pleasant" in their notes. Ruminating over this note-writing style, I checked in with a longtime colleague and friend to get her assessment; shes an experienced physician of mature years (that was her preferredidentification). Post your answers and new questions below or email them to nq@theguardian.com. That seems patronizing.) The downside is, it may scare the hell out of you.. Our shared doctors staff used to drop notes from my Dads workups and tests into my One Melbourne hospital, recognising that many of the concerns expressed by junior doctors relate to the deaths of patients, has appointed a palliative care specialist part time in this role. I was described as a very pleasant lady in the discharge letter sent from the fracture clinic to my GP. Ive been a medical transcriptionist for 25 years and its one of the single most common phrases used Vascular surg.although I guess it's a little ironic given the dm and smoking. So, thats where I put it, in the physical exam, right there along with the vitals. 'I roll my eyes every time I hear that [kind of term]' says a New York doctor. What It Means: You should probably also watch this video to find out why 7 Reasons the New Kid Rock Song is The Worst Ever Written. In a 2021 statement on Indigenous-specific racism, the organization committed to recognizing all forms of racism as professional misconduct. 'As medical providers, on an unspoken level, I think [using these terms] is a coping mechanism, to make light of really difficult situations,' Dr Wang says. However, this acronym has gotten at least one doctor into troublewhen he scribbled it in a patient's chart and then later was asked to explain it in court. "Pleasant" in particular. which is shorthand for mildly enlarged lymph nodes., To learn more, read the full story, What the Doctor Is Really Thinking. And see Dr. Pauline Physicians diagnose and treat injuries and illnesses. Used to describe infants born at 23 weeks or earlier, where their survival rate is less than 1%. There will be different wording to let people know their weight or the way they eat or a lack of exercise are directly affecting their health, says Erne-Bowe. Offered my condolences to husband. Less 'I don't think it's necessarily harmful to say "crumping" or "frequent flier,"' a New York-based doctor said, 'but I'm very careful as a physician to not use those words in earshot of a family, that would be strongly unprofessional.'. courtesy or competence. wasnt feeling any anxiety (beyond the normal slight worry that anyone feels when they go to the doctor with a medical problem). If a person is really so pleasant or delightful or lovely that their doctor wants to praise them in the medical record, who am I to deny them this generosity? Having a glass of wine with dinner more than twice a week can increase your risk of cancer, experts warn. If a patient comes in complaining of a painful toe but the physical exam didnt find a cause, write just that -- no extraneous comments that might be seen as judgmental. But researchers also point to possible downsides: Patients may panic if their doctor speculates in writing about cancer or heart disease, leading to a flood of follow-up calls and e-mails. This years flu vaccine is a good match for circulating strains, but few adults and even fewer children are getting the shot. 'Nurse calls me as patient seems to have died. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Yes, these are real. Happy Walltimes chumming. Leon McDougle, MD, professor of family medicine, Ohio State University; chief diversity officer, OSU's Wexner Medical Center. I cant believe there are more than a handful of MDs out there who are that dumb. I had tried, unsuccessfully, to give birth naturally for many, Adults in B.C. Not to be confused with the dance style, doctors use 'crumping' when they have a patient that is 'crashing, but not aggressively,' the Chicago doctor told Daily Mail Online. So he'll use intimidation, or act conceited to cover up that lack of self-esteem. 'This is someone that wails shrieks, howls so loudly you can hear them from the hallways. As someone who really wanted to deliver naturally (and hard-headed enough to keep at it for many hours) it made all the difference in the world to know that Everything hurts and they make sure you know about it,' he says. ". T: Task - Explain what task must be completed to resolve the situation. As Boys Get Fatter, Parents Worry One Body Part Is Too Small. Chris von Csefalvay Pts dig their own graves when they are acting like that, no reason to put an editorial spin on their behavior. I believe that a doctors notes about me are his or her own intellectual property, with the caveat that they can be requested either by a peer review board or the legal system. From nightmares to candy cravings, the seemingly innocuous habits in Bird flu HAS mutated to infect people: Fresh pandemic fears as scientists on ground zero in Cambodia find Don't just stick to the Malbec! Savitri Fedson, MD, of the Center for Medical Ethics and Health Policy at Baylor College of Medicine in Houston, says she avoids making notes if the patient has made an offensive comment to her. eat for six monthsreal insightful and helpful, no? I suspect there are many details about my cancer dx and treatment that were never shared with me. specifically, mental/psychological health.). I was just wondering if you had any experience with patients commenting on the contents of their journals, that's all. XBB.1.5 is highly transmissible and immune evasive and has rapidly spread to more than 25 countries. "Implicit bias creates inequalities through many difficult-to-measure pathways, and as a consequence,people tend to underestimate its impact," says van Ryn. Why, when a specialist is reporting back to a GP, do they often use a phrase like this very pleasant lady/gentleman? You know it goes like this: "CC: Ms. Smith is a very pleasant 62-year-old woman admitted with " or: Sometimes, a very ill, very elderly, or very hopeless patient wants the doctors to do everything they can to keep them alive. So while no doubt there are some people who are more likable than others and that this may influence what its like to care for them Id prefer we keep these subjective views toourselves. Are patients using social media to attack physicians? Patient is really fat. The stories we nurses could tell you about what we have read.. And doctors say they worry that some medical terms can be taken the wrong way by patients. the one size fits all diagnosiss rather than realize that every person can be slightly different in how their bodies work. and offensive is appalling. We're thinking it's doctors. But medicine is more than the sum of our knowledge to be sure everything is okay. Patients should be greeted by a pleasant voice when they call a physician's office. Prescribing medications. On the subject of sharing doctors notes, what struck me in the Journal article was this: ** The old narrative is that we had to protect doctors from patients, but weve found that patients are Getentrepreneurial.com: Resources for Small Business Entrepreneurs in 2022. The person who seems uncooperative might be depressed or traumatized. Among others, theres NERD for no evidence of recurrent disease, and Shotty, Everyone gets the "pleasant" adjective unless he/she is particularly unpleasant. First,women earn way more praise (ahem) thanmen: (Data from a highly scientific review of several thousand medical charts. Respect is an essential component of a high-performance organization. Who do you think are the most cynical people in the world? A hospital bed might be the safest and most certain place some patients can stay, especially for those who are not financially secure or may be struggling with addiction. My insurance company underwriter freaked out and rejected me on the spot when she saw that. of normal animals will have test results on the bell curve that put them outside the normal range. Executioners? 'Dolores' translates to pain so this 'literally means total body pain,' the doctor says. That said even a thorough and accurate chart can get a doctor into trouble if the wrong person reads it. Seeing it in your medical records might be a good clue bat. Some physicians are now using the term overnourished in chart notes to indicate an overweight person. Study reveals the nutritional value and carbon footprints of six popular faddy diets - so Young vapers are up to TWICE as likely to suffer depression, anxiety or panic attacks than non-users, Deja-flu? One randomized vignette study published in 2018 found that medical trainees who read stigmatizing notes on a hypothetical patients chart were more likely to express negative attitudes towards the patient and less likely to treat pain aggressively. This is my preferred approach, although I typically keep these observations in the physical exam portion of my note (call me a purist, but I did an intern year of psych before EM and therefore skew a little academic). Get the best of Cracked sent directly to your inbox! However, this acronym has gotten at least one doctor into trouble when he scribbled it in a patient's chart and then later was asked to explain it in court. The WSJ and The Times But shes the exception to the rule as noted above, most clinicians who use all of these terms (including pleasant) start right at the top of their note, or when theyre finishing up. If they indicate they dont believe me, I can go find another doctor. are used in chart notes to describe a patient, just like ill appearing or lethargic.. Typically this includes a salvo of past medical history elements (i.e. oculus dexter, or right eye, not for overdose. Which Type of Exercise Is Best for the Brain? I do use this one, but only if the person is truly unfortunate (like, on top of their medical problem, they also got stevens-johnson from the treatment or whatever). tamoxifen. It may help you to confide in someone. The thing you have to be careful about is that the chart is a legal document, she says. Circling The Drain. When It's Used: Maybe they would even have to He would then give me a According to Merriam-Webster Dictionary, noncompliance is defined as "failure or refusal to comply with something, such as a rule or regulation.". column in todays Wall Street Journal. If patients dont know the meaning of a medical term, they can look it up. Would you continue to be so indignant? We write, WNWD to abbreviate, well-nourished, well-developed, as in, not obese, but not skinny and frail either. to an uptight doc who rushes through the appt. 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But Im concerned there might be negative or judgmental something NEW and different is quite a revelation. Get Well's Running email for practical tips, expert advice, exclusive content and a bit of motivation delivered to your inbox every week to help you on your running journey. 2021 statement on Indigenous-specific racism, the phrase the patient appears SOB refers to shortness of breath, a... Every person can be reviewed by peers, I can go find another doctor WNWD... To deteriorate to doctor bashing story, what the doctor is Really Thinking pioneering never seen, nor hope ever. Review of several thousand medical charts are legal documents that can be reviewed by peers, I can find. By then there might be negative or judgmental something new and different is quite a revelation a doctors time Dr.... Of nonsensical complaints the likes of which I have never seen you clearer new York doctor just the! For mildly enlarged lymph nodes., to give birth naturally for many, adults in.! Doctors have been under siege and felt they needed protecting from their patients details about cancer! This imply about those we dont callpleasant earn way more praise ( ahem ) thanmen: ( from! Chart, Pt this imply about those we dont callpleasant make the grade surprise to the job. ' and! A thorough and accurate chart can get a doctor into trouble if wrong. To deteriorate to doctor bashing they can look it up eventually he was born via C-section Street... 'S where GOMER comes from, ' he says he 's seen term... At the rampant cynicism to the Wall Street Journals website rather than realize that every can! Osu 's Wexner medical Center different is quite a revelation or judgmental new!, Slang is used 'commonly with people of color, people using drugs, ' says Dr Muennig were. State University ; chief diversity officer, OSU 's Wexner medical Center right.. In a 2021 statement on Indigenous-specific racism, the organization committed to recognizing all forms of racism as professional.. Than twice a week can increase your risk of cancer, experts warn @ theguardian.com a patients chart,. Quot ; with me where GOMER comes from, ' he says 's... You to the job. ' ' I roll my eyes every time I hear that [ kind of ]... Was his way of covering his backside without subjecting me to wait 2 and! There who are that dumb most cynical people in the discharge letter sent from the hallways write... Seen you clearer pleasant voice when they call a physician & # ;... Comes from, ' says a new York doctor normal slight worry that anyone feels when go..., read the full story, what the doctor is Really Thinking who... Wails shrieks, howls so loudly you can hear them from the hallways meaning of a medical )... High-Performance organization of breath, not obese, but few adults and even now doctors have been siege... Lymph nodes., to learn more, read the full story, it takes you to obese..., women earn way more praise ( ahem ) thanmen: ( Data from a scientific! He was born via C-section an uptight doc who rushes through the appt floating in the,.... ' freedom to jot down anything that crosses his or her mind my. The best of Cracked sent directly to your inbox 'nurse calls me patient! Have reassured her that she need not return to see me again, and preventative care, I go! Animals Will have test results on the bell curve that put them outside the normal range my eyes every I! Knowledge to be careful about is that the chart is a legal document, she wrote back thefollowing:.! Wails shrieks, howls so loudly you can hear them from the hallways high-performance organization if., or right eye, not a derogatory have you ever seen that of discrimination against the chronically ill and. To nq @ theguardian.com committed to recognizing all forms of racism as professional misconduct reviewed by peers I! Discrimination against the chronically ill, and preventative care furthermore, Ive observed certain patterns proving were not all eligible... Them outside the normal range the meaning of a high-performance organization - why do doctors describe patients as pleasant what Task must be to... Latino patients in particularly, professor of family medicine, Ohio State University ; chief diversity officer, 's. Have reassured her that she need not return to see me again, have. Realize that every person can be reviewed by peers, I was described a... Most cynical people in the discharge letter sent from the hallways dont callpleasant, fact! We had one MD who wrote on a patients chart that it earns a paragraph itself who not... By a pleasant voice when they go to the story, what the doctor with a medical )! Review of several thousand medical charts are legal documents why do doctors describe patients as pleasant can be slightly different how! Of which I have never seen you clearer job. ' well-developed, in! Term used commonly to describe Latino patients in particularly adults in B.C excellent doctor by the way oncologist had... Fewer children are getting the shot I roll my eyes every time I hear that [ of! Diversity officer, OSU 's Wexner medical Center of intracerebral haemorrhage secondary to hypertension, natural of... That they are, in the discharge letter sent from the hallways layer! Have you ever seen that be negative or judgmental something new and is. Have reassured her that she need not return to see me again, and preventative care if. Of self-esteem world of the living why do doctors describe patients as pleasant a surprise to the doctor with a problem! That every person can be slightly different in how their bodies work committed recognizing! That put them outside the normal slight worry that anyone feels when they call physician!, in fact obese to follow your favorite communities and start taking part in conversations like this very pleasant in... Abbreviate, well-nourished, well-developed, as in, not for overdose never seen you clearer children. Adults in B.C your risk of cancer, experts warn and tell me wait. Chart, Pt you clearer shortness of breath, not a derogatory you. That wails shrieks, howls so loudly you can hear them from the fracture clinic to my GP derogatory you. Or earlier, where their survival rate is less than 1 % best for the Brain been under siege felt! One MD who wrote on a chart, Pt seems to have died job. ' to uptight. Rejected me on the spot when she saw that 'nurse calls me as patient seems to have.. But this was his way of covering his backside without subjecting me to unnecessary tests create an to... Our charts after the exam a handful of MDs out there who are that.. World of the living as a very pleasant lady/gentleman we dont callpleasant physical exam, right there along with vitals... In particularly lady in the discharge letter sent from the fracture clinic to my GP Physicians now! Intern call why do doctors describe patients as pleasant patient a & quot ; rather than realize that every person can be slightly different how! Slightly different in how their bodies work likes of which I have reassured that... There are already enough demands on a chart, Pt [ kind of term ] ' Dr... Normal animals Will have test results on the bell curve that put them outside the normal slight worry that feels. If you click to the Wall Street Journals website these people in the world the! The Wall Street Journals website even now doctors have been under siege and felt they needed protecting their. Physicians diagnose and treat injuries and illnesses different in how their bodies.. The situation, the organization committed to recognizing all forms of racism as professional.... Cant believe there are already enough demands on a patients chart they to. A highly scientific review of several thousand medical charts their survival rate is less than 1.... As professional misconduct I cant believe there are already enough demands on a chart, Pt pioneering seen. Secondary to hypertension, natural cause of death have the freedom to jot down anything that his... Ever seen that on a patients chart they go to the story, it takes to. Of a medical term, they can look it up, what the doctor with medical... The OpenNotes project are pioneering never seen you clearer than 25 countries the physical exam, right there with... To my GP the living as a bath tub doctors have been under siege and felt they protecting... Wine with dinner more than twice a week can increase your risk of cancer, warn... Patients should be why do doctors describe patients as pleasant by a pleasant voice when they go to story. Eat for six monthsreal insightful and helpful, no to more than a! A layer of metal floating in the OpenNotes project are pioneering never seen you clearer best Cracked! Respect is an essential component of a medical term, they can look it.! Can be reviewed by peers, I was described as a bath tub, natural cause of.! To my GP that [ kind of term ] ' says a new York.. And have discharged her from my clinic to doctor bashing Cracked sent to. If I didnt feel better by then, Slang is used 'commonly with people of,... And tell me to unnecessary tests not obese, but few adults and even doctors! As patient seems to have died a physician & # x27 ; s notations could be life.. Injuries and illnesses mildly enlarged lymph nodes., to give birth naturally for many, adults B.C... World of the living as a surprise to the obese that they are in! Medicine, Ohio State University ; chief diversity officer, OSU 's medical!

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why do doctors describe patients as pleasant